Cancellation policy

Right of revocation
You have the right to revoke this contract without giving reasons within 14 days.
The cancellation term amounts 14 days from the day in you or one third named by you who is not carrier which has taken goods in possession.
To use your cancellation right, you must inform us by means of a clear statement (e.g., e-mail) about your decision to revoke this contract.
You can use for it of the acknowledgement of receipt of your order enclosed pattern-cancellation form which is not prescribed, nevertheless.
You can use the model withdrawal form, attached to your order confirmation, which is not mandatory.
The revocation must be send to:
BassParts
Ruediger Ziesemann
Muehlenweg 52
47839 Krefeld
Germany
phone: 0049(0)1522-5338069
e-mail: shop@bassparts.de

Effects of revocation
If you revoke this contract, we refund all the payments, we have received from you, including delivery costs (except additional costs arising from the fact, that you have chosen another kind of delivery
as the most favorable standard delivery offered by us) and must be repaid immediately at the latest within fourteen days from the date we have received your cancellation of this contract with us.
For this repayment, we use the same method of payment that you used for the initial transaction, unless, something else was agreed with you expressly. In no case we will charge fees for this repayment.
We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever is the earlier.
You have to return the goods promptly and definitely not later than fourteen days from the date on which you notify us of the cancellation of this contract to us..
Return address:
BassParts
Ruediger Ziesemann
Muehlenweg 52
47839 Krefeld
Germany
phone: 0049(0)1522-5338069
e-mail: shop@bassparts.de

The deadline is met if you send back the goods before the period of fourteen days.

You bear the direct cost of returning the goods.

The goods must be returned to us in the original packaging and in secure outer packaging with all accessories and without signs of use.
Protective films such as those on pickguards must not be removed.

You only need to pay for any diminished value of the goods, if this value loss is due to an unnecessary or improper handling of the goods to establish the nature, characteristics and functioning

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Revocation form

 (In case of revocation you can complete this form and return it to:)

BassParts
Ruediger Ziesemann
Muehlenweg 52
47839 Krefeld
Germany
E-mail: shop@bassparts.de

I/We(*) hereby give notice that I/We(*) withdraw from my/our(*) contract of sale of the following goods:

order-no.

customer-no.

date of order (*)

date of receipt (*) 

 (*) Please delete that which does not apply.

customer's name:

customer's adress:

date:.................................   customer's signature:.....................................................
                                                              (only for communications on paper)